Sew Graphic Embroidery takes your privacy seriously. We understand that you may be concerned with the
use of information collected about you online. As a result, we've developed this Privacy Policy to
inform you of exactly how we use the information that you provide to us or that is collected by us.
We may update this Policy from time to time, so please check back occasionally. If you have any questions
about our Privacy Policy, you can contact us at enquiries@sewgraphic.com.au.
Information collected and how it is used
Sew Graphic Embroidery will use reasonable efforts to prevent the disclosure or use of your personal
information. We will not sell, share, or rent your information in any way different from what is disclosed in
this statement. Sew Graphic Embroidery collects information from you at several different points on our
website. This information is used to enhance your experience on our website and as described below.
We collect information in the following areas:
- On-line Forms
Sew Graphic Embroidery does not collect your personally identifiable information unless you provide
it to us voluntarily and knowingly. This means we don't require you to register or provide personally
identifiable information to us in order to view our site. However, you must provide personal information
if you wish to use certain features on our site.
In order to use the following features of the site you will need to provide us with your personal information
Registering on the site
When registering to become a member of the Sew Graphic Embroidery website you will need to provide us with your personal information. We use this information to process your orders and to contact you regarding these orders.
Your account information is stored in a password-protected database so you don’t need to enter it again throughout the website and may be sent via e-mail with notifications from the site. “Send to Friend” feature
If you wish to inform someone of a certain product on our site using our “Send to Friend” feature, you will need to provide us with your name, e-mail address and the e-mail address of the person you are sending it to. We only use this information to send the recommendation via e-mail. Product Reviews
You may decide to review some of our products to inform other users of the site. When doing this, you provide us with a name and your review of the product. This information is stored in the site database and is displayed on the relevant product page. You may wish to remain anonymous when doing this, in which case you can put “Anonymous” or similar as the name given. Gift Certificate
You may wish to send a gift certificate to someone via our site. You will need to provide us with the person’s name and delivery details. This information is stored in the database on our site and confirmation is also e-mailed to us. We will only use this information to send the gift certificate and in the event that it needs to be re-issued. Placing an order
When placing an order you will need to provide us with the necessary details to fulfil your order and deliver it to you. Details of your order are saved on the site database and are also e-mailed to yourself and to our sales department. Generally, these details are the same as those used when you registered with the site and will be filled in automatically. Contact Form
When contacting Sew Graphic Embroidery via our website, we require that you provide us with at least
your name and e-mail address. Any other personal information you wish to give is voluntary. We do not store
this information, but only use it in the event that your enquiry requires a response.
- Log Files
Each time a page on sewgraphic.com.au is requested from your browser, we log your computer's IP address
into our log files. Your computer has been pre-assigned a 12-digit number. This number is the IP address. We
use your IP addresses to analyze trends, administer the site, track your movements on the site, and gather
broad demographic information for aggregate use. IP addresses are not linked to any other personally
identifiable information by Sew Graphic Embroidery.
- Other Sites
From time to time we may have links to other websites from our site. We do not control, and therefore
cannot be responsible for, the collection, use or disclosure of your information by any such third party
site. Please carefully review the privacy policy of any third party site that you link to from our site.
Correction/Updating Personal Information:
At any time, you can update your information by sending an email request to us at:
enquiries@sewgraphic.com.au.
In addition, you may notify us if you wish to cease the use of any of your information by sending an
email request to the same address and we will use reasonable efforts to comply with your request.
Our policies may change
By using our Website, you consent to the collection and use of your information, as described above, by
Sew Graphic Embroidery. If we make any changes to our privacy policy, we will post the changes on this
page so that you are always aware of what information we collect, how we use it, and under what circumstances
we disclose it. Any changes to our privacy policy will extend to any and all information we may collect or
may have collected, regardless of whether the policy was different at the time the information was collected.
Please contact us with any questions or comments
If you have any questions about this privacy statement, the practices of this site, or your dealings with
Sew Graphic Embroidery, please contact us at enquiries@sewgraphic.com.au or use the following address:
Sew Graphic Embroidery
237 Campbell St
Swan Hill VIC 3585
Ph: (03) 5032 2303
Fx: (03) 5033 1505
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